Expert 1st-2nd Line IT Support: M365, AD, Citrix

avacone Switzerland is seeking a service-oriented 1st & 2nd Level IT Support Specialist to join its IT Service Desk team in Basel. The role involves providing reliable technical support, resolving incidents, and ensuring a professional user experience.

Ideal candidates will have experience with Microsoft 365, Active Directory, and troubleshooting skills. Applicants should be proactive team players with a strong customer-focus in a fast-paced environment.