Expert Collections Account Manager - Bilingual

Become a key player at RB Global as a Bilingual Collections Account Manager in Burnaby, BC, thriving in a hybrid work setting. Engage in the collections process and improve customer interactions.

RB Global offers this unique opportunity seeking a seasoned Collections Account Manager with five years of relevant experience. You'll focus on early-stage collections, manage account priorities, and analyze processes for improvements. Strong communication is essential, as you will negotiate payment timelines and ensure resolutions for outstanding accounts.

Key Responsibilities: • Conduct early-stage collections for commercial and consumer portfolios • Prioritize accounts based on strategies for collection • Identify process gaps and suggest actionable improvements • Develop solutions for resolving payment issues and defaults • Report collection results using both qualitative and quantitative methods

Requirements: • 5 years in collections, particularly in financial r...