Expert Customer Service (m/f/d)

Location: Durango, Mexico

LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.

Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world.

Job Description

• Manage day-to-day customer service activities for assigned accounts.
• Coordinate daily operations between ADC, customers, LEONI production plants, and third-party logistics providers.
• Process and analyze customer orders in ERP, ensuring alignment with contracts, capacity, and flexibility agreements.