Expert Technical Support Specialist (Power Quality)

At Schneider Electric, this role sits at the heart of a global organization that moves energy management forward through innovation and sustainability. You’ll join the Digital Energy team, where experts from across the company work together to support connected products, smart protection solutions and advanced automation systems. Within this environment, the Digital Power Line of Business is looking for a new Expert Technical Support professiona, Level 3 who specializes in Power Quality solutions and equipment. This position is the highest level of technical customer support at Schneider Electric and involves working closely with global Quality, Research and Development and Marketing teams to help strengthen customer satisfaction and support ongoing product improvement. What you'll be doing Advanced technical support Level 3 Lead the resolution of complex technical incidents reported in BFO, ensuring full case management from initial assessment to closure. Analyze technical issues, det...