Fabrication Engineering Support Specialist

We are looking for a skilled and proactive Fabrication Engineering Support Specialist to join our team. This position focuses on supporting and enhancing fabrication processes and content applications/services. The Fabrication Engineering Support Specialist will work closely with content teams and infrastructure personnel to support systems through proactive monitoring, troubleshooting/corrective action, and escalation, ensuring all systems and applications are functional and aligned with business SLAs. While this role primarily supports on-premises environments, familiarity with cloud technologies is a plus.

Key Responsibilities:

• Provide Level 1 and Level 2 on-call support for fabrication processes and content applications/services, quickly responding to incidents and service requests.

• Manage and resolve issues related to fabrication processes and content applications/services, applying updates and performing system upgrades to ensure ...