Facility Manager III (Vancouver)

SUMMARY

The Facility Manager III ensures that client facilities are operated and maintained cost‑effectively, safely, and efficiently as per the operating parameters of the Statement of Work and management contract. The role is accountable for the management, financial, and operational performance of a facility or group of facilities within a region and serves as the primary BGIS representative for day‑to‑day contact with the Client and Tenants.

KEY DUTIES & RESPONSIBILITIES

Customer Service & Experience

• Act as the single point of contact for a portfolio of properties and all facility‑related requests.
• Manage customer relationships and provide proactive communications.
• Build strong relationships with end users and act as a trusted partner with the assigned line of business/client.
• Create presentations for client consumption showcasing trends and providing valued insights and recommendations that support operations ...