Fashion Learning Partner

ABOUT THE ROLE Mainly based in our Flagship boutique in Zurich, you will oversee the local learning activities for the city (FLAGSHIP & Bongénie Shoe Boutique) as well as our winter destination seasonal boutiques. You will be responsible for developing the expertise of our Fashion Advisors, strengthening their skills and knowledge to fulfill, and exceed, client expectations. As a Local Fashion Learning Partner, you will plan and deliver face-to-face and digital training, reinforcing the CHANEL difference in boutiques and communicating the brand’s vision. You will adapt training programs to boutique requirements, reflecting local clients’ needs, lifestyles, and desires, always building on the House’s vision. You will enhance client engagement by providing learning content and tools tailored with local insights, ensuring clients’ needs and desires are at the center of the client experience. **In close collaboration with the Regional Fashion Learning Team:**Gather and communicate feedbac...