F&B Assistant

Job Description

• Customer Service Excellence
• Serve as a point of contact for customers, providing assistance and information about F&B offerings, WynSports and WynSnow activities.
• Handle customer inquiries, address feedback, and ensure guest satisfaction across both outlets.
• Daily Operations Management
• Manage daily opening and closing routines, ensuring all service areas, equipment, and supplies are well-prepared and organized.
• Coordinate both F&B and recreational operations for smooth service delivery.
• Order Processing & Food Preparation
• Oversee food order processing through the digital system, prepare food items according to standards, and coordinate customer pickups.
• Maintain food quality and compliance with hygiene protocols.
• Sales & Promotion
• Promote F&B products to enhance guest experience, upsell where appropriate, and support sales growth.
• Safety & Compliance