FBS Director Operations & Backoffice Support Services (Insurance P&C)

What to expect on your journey with us:

• A solid and innovative company with a strong market presence
• A dynamic, diverse, and multicultural work environment
• Leaders with deep market knowledge and strategic vision
• Continuous learning and development

This position is expected to lead our site in the city of Aguascalientes, Mexico with a hybrid model approach, and with a scope to lead the P&C Claims operations for our Nearshore (Mexico) and Offshore (India) sites. This role provides strategic and operational leadership for a large nearshore and offshore claims support organization, accountable for standing up, scaling, and stabilizing a multi-location claims operational support model. The role defines the end-to-end delivery model, oversees the transition of work, and builds sustainable offshore capabilities that support long term operational effectiveness and growth. This leader operates at scale, balancing operational pe...