FCT Hybrid Business Solutions Role

Join FCT as a Business Solutions Specialist, driving customer satisfaction in a hybrid environment. Engage with clients to enhance their experience and foster positive relationships.
This position at FCT entails acting as a key contact point for executive-level customers. You will work closely with Business Development teams to identify new business initiatives and improve existing client engagements. Your ability to learn quickly and interface with diverse teams will be crucial for success.
Key Responsibilities:
• Ensure positive customer experience by managing relationships
• Collaborate with teams to pursue new business opportunities
• Analyze client needs and propose tailored solutions
• Coordinate and facilitate client audits and assessments
• Provide training on products and services to clients
Requirements:
• Background in customer service or solutions facing roles
• Experience in collections or insolvency preferred
• Proficient with Microsoft Of...