F&D Guest Relations Officer (Female)

An F&D Guest Relations Team Member engages with our Guests throughout the entire F&D experience. The F&D Guest Relations Team is always prepared to respond to Guest requests, during their mealsplays a crucial role in ensuring guests have an exceptional dining experience. Here are some key responsibilities and requirements for this role.
**What will I be doing?**
As an F&D Guest Relations Team Member, you will serve on the Food & Drinks Team. An F&D Guest Relations Team Member truly influences the first impressions of our guests and, therefore, is responsible for performing the following tasks to the highest standards:
**Greet and Welcome Guests** : Ensure a warm and friendly reception for all guests.
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- **Handle Inquiries and Complaints** : Address guest inquiries about the menu, services, and resolve any complaints promptly and professionally.
- **Coordinate with other TMs** : Work closely with the kitchen and service staff to ensure smooth operations and guest s...