Federal ICT Associate

A large, fast-paced organisation is seeking a reliable and service-driven Federal ICT Associate to join its IT Department. This role is focused on providing high-quality ICT support to internal users, maintaining systems and networks, and supporting business applications to ensure operational continuity across offices and events. The successful candidate will work closely with the ICT Manager and broader teams to deliver stable, secure, and responsive IT services.
This opportunity suits someone who enjoys hands-on IT support, problem-solving, and working in a dynamic, high-pressure environment.
Key Responsibilities:

• Provide professional ICT support to staff and stakeholders across applications, hardware, and infrastructure.
• Install, configure, test, and maintain networks, operating systems, software, and system management tools.
• Perform fault finding on desktops and laptops when tickets are logged.
• Provide basic troubleshooting on LAN/WAN, Wi-Fi,...