Fibre Sales Team Leader (FTTH)

CALLFORCE BPO has entered an exciting period of growth, and we are looking for a Fibre Sales Team Leader to join our team in Cape Town, The team leader will be responsible for managing a team of sales agents who sell fibre internet services, on behalf of one of South Africa’s leading internet service providers (ISP). The focus is driving performance, ensuring sales targets are met, and supporting the team’s development.

Overview of the role:

? Key Responsibilities:

• Team Management: Oversee daily operations, motivate agents, ensure sales targets are met.


• Performance Monitoring: Track sales targets, KPIs, and individual agent performance.


• Coaching & Development: Provide regular feedback, training, and support to improve sales skills.


• Sales Strategy: Implement strategies to ...