Field Application Engineer (Guadalajara)

Essential Job Duties and ResponsibilitiesCoordinate activities and information with Sales as a participant in the Customer Team process.Lead critical escalation and be able to manage customer expectation and drive factory teams to deliver timely support.Define and drive customer requirements for existing or evaluation products based on technical intimacy with the customer.Adopt creative approach when facing challenge, bring enthusiasm to exploring the unknown in new technology.Conducts technical reviews to understand and interpret customer RFI/Q expectations, participates with commercial team to execute responses to customer.Self‐directed, requiring mínimal direct supervision.Participates in customers' various equipment improvements teams, ramp teams, equipment down escalation meetings, safety meetings, management reviews, and other focused meetings.Exercises judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions.Other du...