Field Collector

Job Description

1. Conduct field visits to clients with past due accounts.

2. Perform verification of client information, employment, business, and collateral when applicable.

3. Explain account status, outstanding balance, penalties, and payment options clearly to clients.

4. Negotiate payment arrangements or settlement plans aligned with company policies.

5. Collect cash, checks, or authorized payments and issue proper acknowledgment receipts.

6. Coordinate with the internal Collections Team regarding account updates and payment status.

7. Submit field reports, visit notes, and collection documentation after each visit.

8. Assist in preparing demand letters and ensure proper delivery to clients.

9. Conduct skip tracing and address verification for clients with uncontactable numbers.

10. Escalate cases requiring legal action or repossession as nee...