Field IT Services Support

Senior Workplace Engineer
Location - Ireland/Scotland

Onsite Dispatch Support



SkySys is seeing resources to help assist with Field Servies Support in the following areas:

- Desktop/End User Support

- Smarts Hands & Feet / Data Center Support



Summary

The Senior Workplace Engineer is a senior-level position responsible for providing second-line support to users of IT systems and applications. The workplace engineering team is the face of IT”, and their ability to deliver a friendly, effective, and responsive service directly impacts the perception of technology within the user estate.



The roles responsibilities include resolving complex technical issues, providing training and support to junior peers, and developing and implementing new processes and procedures.



Key Responsibilities

Workplace Services – Dispacth Support Services

a) The...