Field Representative II, Area Customer Service

The Field Support Representative is responsible for supporting the daily operations of one or more Managed Services locations, including any or all of the following: copy, print and scanning production and finishing work, operation of a mail and courier centre, and maintaining billing logs and reports.

The position supports the region's Managed Services during implementation and fills in for absences and vacations throughout Ricoh Managed Services locations.

This role is responsible for supporting operational objectives at all existing customer sites within a geographic territory. Please note that this position will have occasional travel between Edmonton and Stony Plain.

**Field Support Representative** **Responsibilities**

+ Maintains accurate, complete, and up-to-date Site Procedure Guides, forms, and logs
+ Performs receptionist duties as required
+ Collects data for the completion of the monthly management report as directed by the Site ...