Field Representative II, Area Customer Service

**Area Customer Service Coordinator**

The Field Support Representative is responsible for supporting the daily operations of one or more Managed Services locations including any or all of the following: copy, print and scanning production and finish work, operation of a mail and courier centre, maintaining billing logs and reports. The position supports the region's Managed Services during implementation, fills in for absences and vacations throughout the Ricoh Managed Services locations. Responsible for supporting operational objectives at all existing customer sites within a geographic territory.

**Field Support Representative**

**Responsibilities:**

�· Maintains accurate, complete and up-to-date Site Procedure Guides, forms and logs;

�· Collects data for the completion of the monthly management report as directed by the Site Manager/Supervisor;

�· Orders paper, toner and other office supplies;

�· ...