Field Service Associate BD Biosciences (f/m/d) – German‑speaking Switzerland (Basel, Bern, Zurich)

As a Field Service Associate (f/m/d) for Flow Cytometry Systems, you are responsible for the installation, maintenance, and repair of high‑tech medical devices at customer sites. You independently diagnose and resolve technical issues, ensure customer satisfaction, and support sales colleagues by communicating service offerings. Your role includes maintaining accurate data in ERP systems, participating in regular technical training (including abroad), and contributing to a high‑quality service experience through strong organizational and problem‑solving skills.

Base salary ranges between CHF 80,000 and CHF 100,000 gross per year, depending on experience and qualifications.

Your Responsibilities

• Installation, maintenance, and repair of flow cytometers according to technical documentation
• Independent diagnosis and resolution of technical issues at customer sites
• In collaboration with your sales colleagues, you inform customers abo...