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Field Service Coordinator

Lectra
Full-time Warsaw, Masovian Voivodeship Information and Record Clerks
Posted:
June 16, 2026
Location:
Warsaw, Masovian Voivodeship, Poland

Job Description

Lectra Deutschland GmbH Sp. z Oddzial w Polsce


Field Service Coordinator


This position is responsible to ensure the delivery of professional Field Service to Lectra and Gerber customers in Central & Eastern Europe. It includes the daily management of customer accounts, field service dispatching, customer training, contracts, escalation and complaints. The position is a key role within the organisation to satisfy customer needs and motivate the field service team in regards to engagement and customer relation management.

Responsibilities:

  • Planning & dispatching of Field Service Engineers

  • Planning & management of preventive maintenance activities, audits, corrective maintenance visits

  • Maintaining & managing the Field Service Engineers schedules

  • Motivation and engagement of the team

  • Ensuring Customer Care SLA’s are achieved & Customer satisfaction is prioritised at all times

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    Job Overview

    Job Type: Full-time
    Location: Warsaw, Poland
    Posted: June 16, 2026
    Deadline: July 26, 2026