Field Service Employee, Medical Imaging/HPM (Travel: South Western ON)

Field Service Employee, Medical Imaging/HPM (Travel: South Western ON)

Allow your passion for improving lives to shine in this role where you'll be responsible for customer relationship management through the effective use of technical knowledge to install, troubleshoot, service, and maintain equipment at customer sites.

Responsibilities

• Provide exceptional customer service by adhering to customer entitlements, setting clear expectations, and meeting commitments and arrival times to address and resolve customer needs. Understand the customer's business and competitive environment; generate service revenue.
• Actively participate as a member of the regional work team; work to improve team processes and identify training gaps. Seek out opportunities to increase capability and capacity (i.e. may be required to become qualified in multiple modalities, learns new tools).
• Perform all administrative duties within established Philips, P...