Field Service Engineer

Job Description

The Field Service Engineer (FSE) is responsible for delivering high quality mechanical service to ensure enhanced machine performance and an excellent customer experience. Our Field Service Engineers are proactive, think critically, take initiative and are responsible for ensuring our solutions are delivered, installed, and maintained on an on-going basis.

Field Service Engineers have an aptitude for machine operations and mechanical systems. You are responsible for supporting customer production requirements by ensuring mechanical integrity, performance, and reliability across all stages - from installation and commissioning through preventative maintenance and ongoing service. This includes working with components such as sprockets, shafts, bearings, gearboxes, motors, chains, belts, and structural assemblies.

The Field Service Engineer works closely with customers and colleagues to diagnose mechanical issues, carry out repair...