Field Service Engineer - CT

Field Service Engineer - CT

In this role, you have the opportunity to

Deliver qualified service to customers including corrective maintenance, preventative maintenance, installation and FCO. This role is important in ensuring long-term customer satisfaction and loyalty, playing a key role in expanding service and sales operations.

You are responsible for

* Plan and deliver assigned service to customers with high quality, including corrective maintenance, preventive maintenance, installation and FCO; Focus on the efficiency and service quality.

* Develop and maintain good relationships with customers, ensure customer satisfaction and loyalty.

* Meet all KPI requirements to ensure effective implementation of service processes and quality.

* Support sales business

* Participate in training and develop relevant knowledge and skills, and pass the company's technical capability assessment, focusing on service competency ...