Field Service Engineer

**Job Description Summary**

The Field Service Engineer will be responsible for meeting the daily service repair needs of the customer’s equipment and driving customer satisfaction through Service Excellence.



**Job Description**



**Roles and Responsibilities** :



+ Basic troubleshooting, installation, maintenance and service repair needs on designated equipment.

+ Completing Preventative Maintenance and Field Modification Instructions.

+ Ordering and managing repair parts cycle times.

+ Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner.

+ Maintaining daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction.

+ Maintaining tools and test equipment properly and ensuring they are calibrated.

+ Meeting Health and Human Services,...