Field Service Engineer (Imaging Systems and Patient Monitoring solutions)

**Field Service Engineer**
Supporting the technical needs of Philips customers, providing maintenance and installation to HealthTech products & services (imaging systems & patient monitoring), maximizing customer satisfaction by seeking opportunities to support our customers further and deliver value within an assigned geographical area ( **Sicily, based in Palermo** ).
**Your role:**
+ Build credibility and trust with customers by conducting pro-active customer visits.
+ Provide appropriate, timely, and regular communications to customer and internal key stakeholders regarding customer and equipment issues.
+ Demonstrate a sense of urgency to identify and resolve customer issues. Follow the appropriate escalation process.
+ Provide exceptional customer service by adhering to customer entitlements, setting clear expectations, meeting commitments and arrival times. Understand customer's business and competitive environment.
+ Manage company assets effectively in acc...