Field Service Engineer (Imaging Systems and Patient Monitoring solutions)
PhilipsJob Description
Job Title
Field Service Engineer (Imaging Systems and Patient Monitoring solutions)Job Description
Field Service Engineer
Supporting the technical needs of Philips customers, providing maintenance and installation to HealthTech products & services (imaging systems & patient monitoring), maximizing customer satisfaction by seeking opportunities to support our customers further and deliver value within an assigned geographical area (Sicily, based in Palermo).
Your role:
Build credibility and trust with customers by conducting pro-active customer visits.
Provide appropriate, timely, and regular communications to customer and internal key stakeholders regarding customer and equipment issues.
Demonstrate a sense of urgency to identify and resolve customer issues. Follow the appropriate escalation process.
Provide exceptional customer service ...
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