Field Service Engineer

The Field Services Engineer carry out on call service and/or repair activities including preventive maintenance to all supplied
equipment by the company. The Field Service Engineer conducts start-up, testing and commissioning including end-user
technical training. He also conducts power point product presentation to client and co-employees.

SPECIFIC DUTIES AND RESPONSIBILITIES
1. To assist and provide first-level technical support and/or maintenance of all electrical/electronic products (Small to
Large System) to our valued customers and services using standardized procedures and proper care for issued and/or
available tools at all times.
2. Provide customer satisfaction by effectively handling customer queries and/or problems through diagnosis and
providing of solutions for technical and service issues (Phone Support and/or On-site, Email Communications)
3. Rotating on call duty responsibility including issued tools and/or equipment to sustain 24 by 7...