Field Service Engineer

About The Job

Execute selected service of standard products such as High-Speed Separator, Decanter and Plate Heat Exchanger. This includes service, installation, testing, repairing, and maintaining as well as condition monitoring and audits on products, modules and systems at customer site.

Job Description

• Responsible for executing trouble shooting, maintenance and minor repair on standard products at customer site.
• To perform plant audit, inspection and preventive maintenance for main key customer.
• Investigate and resolve technical and process problems on standard products at customer site (mechanical, electrical and system).
• Preparation of the service job to execute/resolve at the shortest possible time.
• Technical support to customer (phone, e-mail and etc) and able to work during weekends and public holiday if required.
• Follow up on actions and promises made to customers.
• Write service and technical r...