Field Service Engineer

The DMD department at Nova Singapore is looking for a Field Service Engineer to support our business and drive its growth.

As a Field Service Engineer, you will play a pivotal role in DMD division, contributing to the overall success of Nova. This position offers an exciting opportunity for individuals who are passionate about Semiconductor and are eager to make a meaningful impact through the role.

Role Responsibilities

Role & Responsibilities:

• Implement the Customer Support Policy for the OEM End User. Supervise, maintain and support company systems in the field.
• Support OEM partners, and End Users internal service as defined under warranty and service support agreements.
• Maintain, support, and guide proper training to all users, including OEM and End User personnel. (Training will be provided, in most cases, by an engineer dedicated to training).
• Maintain proper reporting methods for all activities of customer supp...