Field Service Engineering Specialist - Senior

**DESCRIPTION**



We are looking for a talented and experienced **Field Service Engineering (FSE) Specialist - Senior** to join our **Field Service Engineering team** supporting North Africa, the Middle East, and Central Asia, from **United Arab Emirates, Dubai**



**Key Responsibilities**



+ Act as a technical support resource, leading investigations into product or system issues and recommending appropriate corrective actions.

+ Support failure analysis processes for common failure modes and provide diagnostic expertise for complex or hard-to-diagnose problems.

+ Provide on-site technical support when required to assist field operations.

+ Accurately document diagnostics, repair actions, and failure reports in dedicated Cummins databases (OneCummins) in compliance with our quality standards.

+ Manage the escalation of complex issues to the appropriate support level.

+ Mentor and coac...