Field Service Operations Lead

Fidel Consulting KK
Full-time Japan, Tokyo Top Executives
Posted:
March 02, 2026
Location:
Japan, Tokyo, Japan

Job Description

Appealing Points:



  • End-to-end ownership of regional service delivery Lead Workplace Services, Field Services, and DaaS delivery with full accountability for SLA/KPI performance and escalation management.

  • High-visibility, customer-facing leadership role Engage directly with senior customers, global teams, and partners to ensure seamless delivery and strong stakeholder confidence.

  • Drive operational excellence and continuous improvement Lead quality, governance, and service improvement initiatives to prevent re...

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Job Overview

Job Type: Full-time
Location: Japan, Japan
Posted: March 02, 2026
Deadline: April 11, 2026