Field Service Rep, DX - GTA

Hologic, Inc.
Full-time Toronto, Ontario Other Installation, Maintenance, and Repair Occupations
Posted:
March 03, 2026
Location:
Toronto, Ontario, Canada

Job Description

Job Summary

Hologic is seeking a full-time Field Service Engineer (FSE) to be based in, or near, Mississauga, ON

Essential Duties and Responsibilities


The incumbent may be asked to perform other function-related activities in addition to the below mentioned responsibilities as reasonably required by business needs. 

  • Conducts advanced troubleshooting to repair, test and qualify instruments located at assigned territory sites. 
  • Provides 24/7 coverage to customers within 24 hours of notification. 
  • Schedules and manages preventive maintenance and unscheduled visits to instrument sites. 
  • Determines correct inventory levels of repair parts with supply lines. 
  • Documents repair/ resolution of customer calls in CRM system and escalates issues to management as needed. 
  • Works with Technical Support to resolve quality issues and advise of issues and developments. 
  • Keep management advised of issues...
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    Job Overview

    Job Type: Full-time
    Location: Toronto, Canada
    Posted: March 03, 2026
    Deadline: April 12, 2026