Field Service Specialist

Waters Corporation

Full-time Mexico, Jalisco Other Installation, Maintenance, and Repair Occupations

Posted:

February 19, 2026

Location:

Mexico, Jalisco, Mexico

Job Description

 Responsibilities 
Installation, performance maintenance, troubleshoot and support Waters' product suite (LC, LC/MS, HPLC/UPLC, SFC, Informatics)
Establish and maintain collaborative relationships with external and internal customers ensuring their success
Manage customer expectations, by communicating work performed and providing follow up plan if needed
Ensure customer compliance regulations are followed
Deliver system level training at customer sites
Manage service inventory according to Waters policies
Issue field service reports on a daily basis to document work performed
Maintain sound knowledge regarding the technology and customers' application demands
Work with Sales team in respect to identifying future business development opportunities and needs for service contract sales
Ensure that quality system procedures and Health & Safety standards are adhered to at all times
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Job Overview

Job Type: Full-time

Location: Mexico, Mexico

Posted: February 19, 2026

Deadline: March 31, 2026