Field Service Specialist

Waters Corporation
Full-time Mexico, Jalisco Other Installation, Maintenance, and Repair Occupations
Posted:
February 19, 2026
Location:
Mexico, Jalisco, Mexico

Job Description

Responsibilities

  • Installation, performance maintenance, troubleshoot and support Waters' product suite (LC, LC/MS, HPLC/UPLC, SFC, Informatics)
  • Establish and maintain collaborative relationships with external and internal customers ensuring their success
  • Manage customer expectations, by communicating work performed and providing follow up plan if needed
  • Ensure customer compliance regulations are followed
  • Deliver system level training at customer sites
  • Manage service inventory according to Waters policies
  • Issue field service reports on a daily basis to document work performed
  • Maintain sound knowledge regarding the technology and customers' application demands
  • Work with Sales team in respect to identifying future business development opportunities and needs for service contract sales
  • Ensure that quality system procedures and Health & Safety standards are adhered to at all times
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    Job Overview

    Job Type: Full-time
    Location: Mexico, Mexico
    Posted: February 19, 2026
    Deadline: March 31, 2026