Field Service Specialist - West

Field Service Specialist - West

Position at Demant.

Purpose of the Position

Responsible for providing technical end user support, instrument calibration maintenance, repair and overall maintenance on several different manufacturers’ equipment.

Job Overview

Job Title: Field Service Specialist

Reports To: Territory Sales & Service Manager

Location: Home-based in Western Canada; travel frequently to client sites in AB, SK, MB, BC.

Responsibilities

• Support your assigned region/locations to maintain customer contacts with Hearing Clinics, Education Centres and Hospitals.
• Installation/set-up of product equipment for customers.
• Complete on-site repairs (when possible), service of diagnostic equipment, manage service schedules/contracts, overall equipment troubleshooting and support for customers.
• Provide customer information for potential new equipm...