Field Service Technician at Ricoh

Join Ricoh as a Field Service Technician, where you will specialize in servicing high-volume printing equipment. Engage with customers through repairs, installations, and troubleshooting of color graphics and black-and-white printing systems.
As a Production Systems Technology Service Specialist I, you will manage your territory while ensuring customer satisfaction. This role demands excellent diagnostic skills, territory management, and the ability to drive revenue through service contracts and equipment assessments. You'll be responsible for maintaining a high level of professionalism and technical expertise in all interactions.
Key Responsibilities:
• Service and repair high-volume printing systems
• Manage service territory and customer relationships
• Perform installations and provide customer training
• Drive revenue through supply and print assessments
• Complete administrative tasks and maintain parts inventory
Requirements:
• 4 years of field experie...