Field Service Technician - Eastern Tennessee

Job Summary

The Service Technician performs work remotely at customer sites; installing and servicing equipment while also providing customer training and support, as necessary.

Essential Duties and Responsibilities:

· Troubleshoots and repairs injection molding machines and robots, including conducting tests and inspections on all mechanical, hydraulic, pneumatic, electrical, and electronic or software components including calibrations to optimize performance. Performs software and hardware installations.

· Performs all safety checks on equipment.

· Educates customers on equipment and instructs on proper operation.

· Manages resolution of customer issues, including order and installation of replacements parts as necessary.

· Orders replacement parts with diagnoses of problems with control systems and develops an organized approach to solving machine problems and repairs/replaces parts as required.

· In...