Field Service Technician, Hamilton, ON

Role : Responsible for providing field technical service and support at BFG Enterprise Services customer sites across Canada, by performing connectivity and hardware troubleshooting and repair in a positive and professional manner.

Responsibilities and Duties:

• Perform connectivity and hardware troubleshooting and repair; perform Outlook set up and administration.
• Identify and repair hardware issues in a POS environment; replace scanners, scales, pin pad, printers and work stations.
• Assure all other on-site support services and repairs are completed by verifying operations and maintaining required quality levels and documenting work performed.
• Maintain a safe and organized work area by observing all safety policies and procedures, applying required safety training for the position.
• Perform travel on a moment’s notice to provide support by troubleshooting at BFG customer sites in the assigned area, as requ...