Field Service Technician

NTT DATA

Full time Mamer, Luxembourg Computer Occupations

Posted:

February 24, 2026

Location:

Mamer, Luxembourg, Luxembourg

Job Description

Job Description
Key Roles and Responsibilities:
This is a full-time, on-site based role, working in shifts
Perform troubleshooting, parts replacements, system upgrades, basic deployment and repair on desktops/notebooks/printers in order to resolve/fulfill customer incidents and/or requests
Identify potential issues that could adversely impact end user experience and take corrective action
Receive, log, validate and diagnose client requests, on full range of products and services offered, applying agreed service level agreements, leveraging ITIL standard processes, tools and platforms
Provide Smart Hands Activities to rack and stack, patch cabling, equipment installation/de-installation, swaps and disposal activities on-site
Use advanced tools/technical knowledge to remediate problems and conduct scheduled installations as per approved customer documented processes
Provide technical feedback on technica...
                

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Job Overview

Job Type: Full time

Location: Mamer, Luxembourg

Posted: February 24, 2026

Deadline: April 05, 2026