Field Service Technician, Rental-Lift Truck

Working Hours/Days

7:00 AM – 4:00 PM Mon- Fri, some Saturdays and overtime as needed.

Overview


Perform maintenance, diagnosis, and repairs in the field, on customer owned or Altorfer rental lift trucks/forklifts, Caterpillar, and other allied type construction equipment. Location areas to be serviced are: Cedar Rapids, IA., Cedar Falls, IA. and Dubuque, IA.


Basic Duties


+ Provide exceptional service to our customers by performing maintenance, diagnosis, and repairs on allied type construction and lift truck equipment.

+ Assist in the decision if equipment needs to be transported into the shop to complete repairs.

+ Establish and maintain service-oriented working relationship with customers.

+ Plan and execute the repair of various pieces of rental equipment.

+ Provide excellent customer service to all customers.

+ Complete service reports and all other paperwork befo...