Field Services Engineer

Job Title: Field Services Engineer

Location: Onsite / Manufacturing Site PUEBLA

Work Environment: Fast-paced, high-performance manufacturing environment

About the Role

We are looking for a Field Services Engineer . This role requires strong technical expertise, excellent customer-facing skills, and the ability to work independently in a demanding, fast-paced environment while supporting high-profile end users.

Responsibilities and assignments

Key Responsibilities

• Provide onsite customer service and technical support to final users and key stakeholders.
• Operate in a Field Services environment , supporting local plant operations.
• Handle difficult or high-demand customers with professionalism and a service-oriented mindset.
• Manage and track incidents and requests through ticketing systems .
• Plan and manag...