Field Services Engineer

The Service Provider shall provide a cabin seat expertise service that shall include, but not limited to, the below described activities:
1 CABIN SURVEY
- Conduct cabin survey to identify operational defects related to the Aircraft Seats.
- Support meet & greet.
- Analyze the spare parts listed in the aircraft logbooks and linked to the Aircraft Seats, this list shall be part of the daily activity report.
- Implement an Action Item Log to follow-up in-service technical issues linked to the Aircraft Seats.
- Take any action to prevent seat lockout (day to day activity).
2 TECHNICAL ASSISTANCE
- Assist Customer with detailed troubleshooting of the seats.
- Guide and oversee the workshops with repair and refurbishment procedures.
- Support working party by advising the Customer's Technicians or any third party appointed by Customer.
- Meet with any Customer department involved in seats maintenance (including but not limited to line maintenance, engineering...