Field Services & Repair Administration Management - Senior Manager

Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance. With 40 years of experience, innovation is integral to Ingenico’s approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. At Ingenico, trust and sustainability are at the heart of everything we do. .

Role Purpose

You are responsible for leading all repair and field service activities across France and Benelux. The role ensures operational excellence, customer satisfaction and financial performance by achieving defined KPIs and SLAs, while aligning local operations with EMEA strategy, standards and budget commitments.

This position carries department-level people management respons...