Field Support Analyst

11416BR

Field Support Analyst

Job Posting

Halifax Regional Municipality is inviting applications for the permanent, full-time position of Field Support Analyst in Information Technology. Halifax Regional Municipality (HRM) is committed to reflecting the community it serves and recognizing Diversity and Inclusion as one of the Municipality’s core values. We have an Employment Equity Policy, and we welcome applications from African Nova Scotians and Other Racially Visible Persons, Women in occupations or positions where they are underrepresented in the workforce, Indigenous/Aboriginal People, Persons with Disabilities and 2SLGBTQ+ Persons. Applicants are encouraged to self‑identify on their electronic application.

Reporting to the Manager Client Services, this position is responsible for the resolution, tracking and follow‑up of incidents and service requests received via HRM’s ticketing system. The position will provide desktop/laptop/tablet, mo...