Field Support / Onsite Support Analyst

**Field Support / Onsite Support Analyst**



**About the role**



As a **Field Support / Onsite Support Analyst** , you will make an impact by ensuring reliable, high‑quality end‑user support and onsite technology operations across a complex and highly regulated environment. You will be a valued member of the onsite IT support team, collaborating closely with infrastructure teams, engineering groups, and external vendors to keep critical systems running smoothly.



**In this role, you will:**



+ Deliver onsite break‑fix and end‑user support for Windows devices, peripherals, mobile devices, and specialized operational equipment.

+ Install, configure, and troubleshoot hardware, software, applications, and mobility solutions across desktops, laptops, and endpoint devices.

+ Provide smart‑hands support for infrastructure tasks, including rack-and-stack activities, cable patching coordination, and vendor...