Field Support Representative at Ricoh

Support Ricoh's Managed Services as a Field Support Representative. If you excel in customer service, document management, and operational efficiency, this is your chance.
In this field role, you will support daily operations across multiple Ricoh Managed Services locations. Responsibilities include maintaining accurate procedural guides, managing mail, assisting in the training of new employees, and offering operational suggestions to improve processes. You'll ensure client satisfaction through effective service delivery across your geographic territory.
Key Responsibilities:
• Maintain accurate and up-to-date Site Procedure Guides
• Process all incoming and outgoing mail efficiently
• Assist in Copy Centre operations and equipment usage
• Support Site Manager in workflow coordination
• Manage front desk duties in manager's absence
Requirements:
• High School Diploma or equivalent experience
• 1 year experience in mailroom or customer service
• Profici...