Financial Account

Job Title: Customer Service Representative
Location: Antipolo
Schedule: Shifting Schedules
Employment Type: Full-Time

Job Summary:
We are seeking a dedicated and professional Call Center Customer Service Representative to join our team, providing excellent service to customers in a financial services environment. The primary responsibility will be assisting customers with inquiries related to debit card accounts, transactions, account management, and troubleshooting. The ideal candidate will be customer-focused, detail-oriented, and have the ability to handle complex financial inquiries with professionalism and efficiency.

Key Responsibilities:
- Customer Support: Handle inbound calls related to debit card accounts, including inquiries on account balances, transactions, card activation, and general account management.
- Issue Resolution: Assist customers with resolving issues such as transaction disputes, card replacements, fraud alerts, and card ac...