Financial Messaging Expert

We are hiring
DiXiO is on a mission to innovate financial messaging, and now, you can be part of it too
We are looking for a Financial Messaging Expert who will help us make our clients happy identifying their need, onboarding them on our platform & answering any of their requests regarding Financial Messaging solutions.
Things you will do:
You'll be responsible for managing your own portfolio of customers.
Onboard new customers
Attend clients' meetings during pre-sales stage
Determine customer requirements and goals of his target SWIFT infrastructure
Define the scope of the project, plan timelines, set deadlines
Help the customer in the technical set-up of its SWIFT platform
Coordinate end-to-end tests
Provide reporting to management about progress, risks & mitigations
Support existing customers
Provide client support on their Financial Messaging / SWIFT related queries
Answer to Jira tickets within given SLA
Train customer staff on how to ...