Financial Support Specialist in Student Financial Aid (Hiring Immediately)

Financial Support Specialist

UTHealth Houston is seeking a personable, detail-oriented Financial Support Specialist for the Student Loan Collections area of the Office of Student Financial Aid. You must be a team player with excellent customer service and communication skills. Applicants should be proficient in Excel and Microsoft Word, with an advanced skill set that includes mail merge. Accounts receivable experience is required. Student loan collections and accounts payable experience preferred.

This employee will be sitting at a front desk and will be working with people coming into the office face-to-face. This is a customer service role focused on student loans. The employee will monitor loans. He or she will make collection referrals and advise on litigation matters related to accounts. You will respond to account-related queries via phone and email. They will also serve as backup for preparing weekly deposits and making journal entries.

This is a fu...