Fintech Customer Support & Operations Specialist

Story Terrace Inc.
Full-time Faisalabad, Punjab Management & Operations
Posted:
February 21, 2026
Location:
Faisalabad, Punjab, Pakistan

Job Description

A fintech company is seeking a Customer Support Operator in Pakistan to enhance user experience by providing empathetic and accurate support. Key responsibilities include resolving user inquiries and documenting process improvements. Ideal candidates will have experience in fintech, be adept with tools like Intercom, and possess strong communication skills. This full-time role offers a chance to contribute to a mission-driven organization focusing on financial inclusion and technology-driven solutions.
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Job Overview

Job Type: Full-time
Location: Faisalabad, Pakistan
Posted: February 21, 2026
Deadline: April 02, 2026