FinTech Support Engineer - ERP & API Expert (Global)

SD Solutions is seeking a talented Technical Support Engineer for a fintech unicorn. Ideal candidates will have over 5 years in Technical Support, particularly in FinTech or SaaS environments, with excellent problem-solving and communication skills.

Responsibilities include resolving complex technical issues, managing customer escalations, and maintaining internal documentation. Join a dynamic team and help drive systemic improvements in our support workflows.

The position is remote or hybrid, adaptable to different time zones.